Should I repair or replace my washer?

This is a really tough question to answer. If the cost of repair is the criteria then the cost of the replacement appliance is also in the same equation. Yes, it's possible to buy a washer for £200.00 and then take out extra cover but the quality of your purchase will probably mean you'll make good use of the extra cover warranty. If you wish to increase the outlay and spend £450 plus on a washer, this does not mean you are buying more reliability. Even the best can break down.

Most manufacturers have a service engineer in place to cover an in guarantee breakdown and problems with your appliance, generally brand new appliances will breakdown at less than 8% volume of sales per year. This 8% intervention rate is the upper limit, a manufacturer will want much less than this as the sales volume has to fund the Service volume, therefore profitability is hit hard where intervention by an engineer is required.

There are of course some quality appliances for sale, but increasingly the price of such is in the four figure bracket. Incentives such as a 10 year parts warranty for life are questionable. This is included in the price of the appliance, therefore the appliance is a package deal, so just how much is the actual appliance worth. Is the package any different to buying a cheaper appliance and taking extra cover at point of sale.

If the enviroment is your criteria, saving the planet etc..... Then, replacing your appliance with a modern one that uses less energy, water and power would seem ideal. Your old appliance will be taken away and disposed of, correctly.

However, there is a huge market in the 3rd world for appliances, some of those thrown away appliances are saved, refurbished and exported to countries whose emerging economies welcome these goods, those that can't be saved are stripped for spare parts. Yes, you gained a nice shiney washer, but the old one was repaired, transported around the world and now uses the same quantity of water and power it used to use, in another location. Your ideal solution just became a little tarnished.

Recycling waste is a great idea, but it's very big business for those involved, it's all about making money, the old adage of "where's there's muck there's money" has never been more true. Are you helping the enviroment, or just helping the UK satisfy its EU target figures for recycling.

If you consider the time, effort, energy and pollution produced in recycling your old washer, perhaps there is another course of action.

Of course you could repair it, the washer or indeed any appliance. Most breakdowns are simple, or at least they start of simple. For example:

1) not spinning

2) not draining

are not usually major breakdowns, both can be the result of a filter being blocked. Getting good advice on your appliance is essential, it'll probably cost a call out fee to get this advice. After all, who can drive to your location, spend 30 mins of their time investigating the fault and advising you the customer of the next course of action and then not charge a fee for their services, whatever the outcome.

In these economic times a free estimate is paid for by someone, even if its not you. Someone will pay a lttle bit more than they should, somewhere!

There are many small independent repairers out there, many are x manufacturer engineers who have been made redundant, who'll offer good advice and keep repair cost as low as they can, remember, they'll be looking for your business in the years to come, it's in their interests to deliver good service.

So, this website takes a view that repair is better than replacement after an engineer has assessed the options open to you the customer. Of, course finding a good engineer can be difficult, using the trade association is one method will take you to the UK's trade association.